At Soul Sanctuary 44, your privacy matters. This policy explains how we collect, use, and protect your personal information when you engage with our services -whether online or in person.

1. Who We Are

Soul Sanctuary 44 offers spiritual guidance, mediumship readings, and Reiki healing. You can contact us at:
📧  [email protected]

📍 Barnsley, UK

2. What Information We Collect

* We may collect the following personal data:

* Your name and contact details (email, phone)

* Booking information (date, service type)

* Intake form responses (shared voluntarily)

* Payment details (processed securely via third-party providers)

* Website usage data (via cookies, if applicable)

3. Why We Collect It

* We collect your data to:

* Schedule and deliver sessions

* Communicate with you about your booking

* Understand your needs and tailor your experience

* Maintain records for legal and professional standards

We only collect what’s necessary—and always with care.

4. Legal Basis

We process your data based on:

* Your consent (e.g. when you fill out a form)

* Our contractual obligation (e.g. to deliver a booked service)

* Legitimate interest (e.g. improving our offerings)

You can withdraw your consent at any time.

5. How Your Data Is Stored

Your information is stored securely using trusted digital tools. We take steps to protect it from unauthorized access, loss, or misuse.

6. Sharing Your Data

We do not sell or share your data for marketing.
We may share it with:

* Secure payment processors (e.g. Stripe, PayPal)

* Booking platforms or email tools (e.g. Calendly, Ella)

Only when necessary—and only with providers who respect your privacy.

7. How Long We Keep It

We retain your data only as long as needed:

* For service delivery

* To meet legal or professional obligations

You can request deletion at any time.

8. Your Rights

You have the right to:

* Access your data

* Correct inaccuracies

* Request deletion

* Withdraw consent

* Lodge a complaint with the ICO (Information Commissioner’s Office)

We honour these rights with respect and promptness.

9. Cookies & Website Use

If our website uses cookies, you’ll be notified and given the option to manage your preferences. Cookies help us understand how visitors engage with our site.

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

© Soul Sanctuary 44, 2025. All rights reserved.